Chatbots Designed for Great Customer Experience

AI That's Personal


  •  24/7 Service with instant answers
  •  Learns with your team and customers
  •  Works well with your agents
Try a Customized Demo

Serve More Customers

Meet Ada

Live Chat Automation

"Low-effort for our customers."

Melissa Rosen, CoffeeMeetsBagel

"A delight to use."

Tucker Schreiber, Frenzy by Shopify

"Key to scaling our support."


Josh Sorchik, Coinbase

"Ada has been key to scaling our support efforts by helping our customers help themselves across both web and mobile."

Josh Sorchik, Director of CS at Coinbase

Best in Class Machine Learning

Self-Learning

Your bot’s accuracy improves with every customer interaction

Typos? No Problem

Understand your customers despite their typos, synonyms and funny ways of describing you

Ask Clarifying Questions

Surface related answers automatically when customers ask new questions

Track Feedback

Extract powerful insights from customer feedback collected by your bot

0

Answers automated per month through Ada. Only 1.2% have required a human agent to resolve Answers automated per month through Ada. Only 1.2% have required a human agent to resolve

Seamless Handoff to your Existing Setup

As your frontline agent, Ada knows when to pass a customer’s question to your team
We support all modern ticketing platforms, which makes getting started with Ada an absolute breeze

Designed for Anyone to Use



Visual Editor

Create succinct and helpful answers in seconds

Capture Anything

Reduce slow back-and-forths between your agents and customers by capturing and storing customer information

Way Beyond Text

Easily add pictures, videos and GIFs to your answers to explain complicated processes visually

Designed for Anyone to Use



Visual Editor

Create succinct and helpful answers in seconds

Capture Anything

Reduce slow back-and-forths between your agents and customers by capturing and storing customer information

Way Beyond Text

Easily add pictures, videos and GIFs to your answers to explain complicated processes visually

Ada Gets Better Every Day

24/7 Availability

Never miss a chance to engage and help your customers

Reduce Tickets

Only spend time on complex issues and Ada will handle the rest

Self learning AI

Every conversation with customers makes your bot smarter

Integrations

Your bot intelligently passes customers onto your helpdesk

Conversation Reviews

Real time feedback from customers on how helpful your bot is

Analytics

Track support trends, quality of your bot's answers, and more

Ada Gets Better Every Day

24/7 Availability

Reduce Tickets

Self learning AI

Integrations

Conversation Reviews

Analytics

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Ready to Start?