We just introduce a new Answer Message type called "Shuffle". Shuffle allows you to specify a few different ways of saying the same thing. When the Shuffle Message is activated in an Answer's flow, it will pick one of the variations at random, provided it wasn't the last one that was used. Cool!
We hope this allows our customers to build more dynamic feeling bots, especially for high traffic answers like your Greeting or your Last Response.
If you need help with this feature, email Jason