About Us

Ada Support was founded by Mike Murchison and David Hariri with the mission of creating tools that help customer support teams offer amazing service at scale.

Together, they built a chatbot platform powered by machine learning to help reduce support volume, empower customers to find answers on their own, and to automatically learn how to better serve customers in the future.

Over a million conversations with customers around the world happen through the Ada platform every month.

Our team of engineers, data scientists and copywriters is proudly based in Toronto, Canada.

We're hiring